Student Placement Support

Job Description

The Student Placement Support is responsible for:

• providing information, advice, support, and processing of applications for international students seeking placement in education institutions in UK, Australia, USA, Canada, New Zealand, and many more.
• By promoting our products and services directly to students, the Education Counsellor is responsible for supporting the achievement of office / country sales performance targets.
• The counsellor will also provide support and referral for students with issues other than placement, ultimately ensuring the delivery of outstanding customer service.

Job Requirements

• Educated to bachelor’s degree level or equivalent.
• Fluent in English and Arabic.
• Experience of working in a Customer Services and sales environment with a strong focus on achieving individual and team-based targets.
• Knowledge of UK, Australia, USA, Canada, and New Zealand as a destinations
• Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, colleagues etc.).
• Excellent planning and organizing skills with the ability to manage multiple competing priorities.
• Customer focused, with a passion for providing outstanding service.
• Highly effective relationship building and relationship management skills.
• Effective team worker, supporting colleagues and contributing positively to overall team’s success.
• Ability to proactively identify, analyze and solve problems effectively.
• Strong IT skills – Microsoft Office suite, CRM systems.