Applications Manager

Job Description

• Business process engineering, enhancement and implementing
• Manage new projects and allocate the needed resources.
• Maintain quality service by enforcing quality and customer service standards (SoPs, Manuals, SoWs, BBP,
  SolMan….etc.)
• Establish and enforce organization standards; adhering to legal regulations
• Manage SAP support operation and team (FICO, MM, SD, PM, BOBJ, BW, SFA, …etc.)
• Responsible for application maintenance and support
• Ensure the operability and effectiveness of the core business processes
• Determined the new project’s work scope, SoW’s, project plans, etc..
• Enhance and automate the business processes
• Set team’s objectives, Monitor and Enhance team performance based on KPIs
• Orient, Coach, Counsel his/her team and develop their personal growth
• Capable of Configuring, developing and programming
• Ensures effective relationship with colleagues and vendors