Head Waiter

• Deliver and serve welcome drinks, food, meals, condiments and accompaniments etc.
• Good knowledge of the rules of Banquet Beverage Control and service.
• Replenish buffet items to ensure consistency and freshness in presentation.
• Respond to guest requests in a friendly, timely, and efficient manner.
• Respond to and try to full fill any special banquet event arrangements.
• Ensure there is proper back up in the event that any equipment is not properly functioning.
• Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.
• Pass any information that is needed to the next staff member on duty.
• Communicate any areas of need, problems, and concerns from guest to Banquet Manager.
• Adhere to grooming and appearance standards consistently.
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
• Warmth and graciousness with the ability to function in a busy environment. Create stellar guest experiences and flexible availability to work on nights and weekends.