PASSENGER SERVICE SPECIALIST

• Perform passenger service functions lAW AMCI 24-101, Volumes 6,14 and 15, DTR 4500.9-R, Parts I and III.
• Process passengers using automated/non-automated systems.
• Gate passengers lAW governing directives.
• Operate terminal security equipment.
• Perform Lost & Found and Mishandled baggage procedures.
• Maintain Space Available and Space Required passenger listings.
• Determine travel eligibility.
• Perform passenger briefings.
• Transport passengers, aircrew and LBS employees.
• Escort trucks and buses.
• Funds handling and accountability.
• Process Distinguished Visitors (DV's) working with Protocol office.
• Operate passenger buses and vans and inspect daily utilizing checklists and AFTO forms and turn into maintenance for service or repair.
• Perform Wing-Walker duties.
• Perform supplemental duties in Passenger Service or other work centers as required by Passenger Service Supervisor and Manager.

Qualifications

• Prior experience in Air Terminal Ground Handling Services is required.
• Must have computer skills and be able to operate a variety of computer programs. Must be detail oriented, motivated and drive to perform at a high level.
• Must be able to comprehend English to include reading and writing.
• Must maintain a valid driver’s license.
• You will be required to maintain a valid passport.
• You will be required to maintain NAC/Secret clearance.
• Must have had some previous supervisory experience.