Commercial Support Executive

Job Description

Job Purpose/Summary

Commercial Support Specialist is responsible for providing support to the sales team and customers during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support.

Specific Duties And Responsibilities

• Management of daily emails and account-related requests from clients.
• Creation and maintenance of customer accounts in the system.
• Customer contracts and documentation review and validation.
• Assisting in the implementation of supplier & client integrations.
• Running reports and analysis of customers, bookings, and others.
• Preparing Sales presentations.

Job Requirements

• Strong analytical, organizational, and time management skills.
• Excellent team work, motivational, interpersonal, communication, and customer service skills.
• The ability to multitask and quickly switch your focus.
• An understanding of sales principles and customer service practices.
• Travel industry background.
• Advanced PowerPoint skills.
• Basic excel knowledge.