Customer Service & Telesales Specialist

Job Description

• Deal directly with customers face to face or through phone
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Handling and preparing daily activity reports requirement
• Receiving Inbound Calls & Handling Technical Queries.
• Maintaining Customer Satisfaction.
• Solving Technical Problems Related to our smart phone application and website.
• Assessment to the medical provider and reporting ether applicable or not for the smart solution.
• Following for there technical issues with other departments in order to meet our customer satisfaction

Job Requirements

• Males and Females
• Bachelor degree
• 1+ years of experience
• Presentable and good communication skills
• Good knowledge and experience in computer especially office
• Formal dress code
• Graduates ONLY & Bachelor Degree Holders.
• Very Good to Excellent English Level.
• Excellent Communication Skills.
• Age between 27 and 35 years old.
• Military service status should be identified For Males.
• Highly presentable candidate is a must.
• Flexibility for extended working hours