Customer Service Representative

Job Description

• Interact with customers to provide information in response to inquiries, ensure customer satisfaction
• Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
• Update client’s account data on the company website to follow up payment status, review contracted unit updates.
• Handle all the contract preparation processes.
• Manage all the after-sales service with the clients.

Job Requirements

• 1 year experience minimum as Customer Service representative preferred in Real Estate Field.
• Excellent Communication, Presentation, and problem-solving skills.
• Excellent user of MS Office .
• Very good English level.
• Presentable.
• Customer orientation and ability to adapt/respond to different types of characters.