Social Media Moderator

Job Description

• Review and moderate all user-generated content and user profiles (either pre-, post-, or reactive moderation) within forums, comments, images, videos, and audio, liaising with the Legal and Community team where required.
• Manage the banned user process, and track and remove previously banned users.
• Maintain the Moderation Guidelines and ensure they are up to date.
• Service Community Admin accounts, processing emails, and complaints escalating when necessary,
• Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.
• Produce reports on relevant moderation statistics, issues, and outcomes.
• Regularly feedback insights gained from community moderation into the Social Media team.
• Monitor all industry and company information and news to anticipate potential issues.

Job Requirements

• Bachelor's degree holders.
• Excellent command of English language"B2/C1".
• Minimum 6 months of experience.
• Excellent typing skills.
• An eager desire to learn the business within an emerging, competitive, and rapidly growing industry.
• Proactive and energetic.
• Good communication skills.
• Location is in 6th October City, Smart village and we provide transportation service.