French Camera Customer Support Representative - (Photography)

Job Description

1. What you'll do?

We believe in the more, the merrier, and that’s why we love to grow our family. Our family celebrates success and seizes to frame those special team and individual moments.

Our family thrives on: “we help people, one caring interaction at a time”. Your back is covered from induction day up until forever.

Following our slogan: “Work, Learn, Grow”, we know you have some Career Goals for yourself and we save some of our plans for you!

Do you enjoy building relationships? Do you enjoy supporting others? Do you enjoy teamwork?

If 3 Yes’s then what are you waiting for, apply now for a job at SYKES and start your career, become a trusted advisor for our global clients.

2. We expect you to:

• Enjoy building relationships while helping your customers sorting out their queries.
• Be our clients’ service information guru
• Be an information research geek, using available resources
• Be our clients’ public relationship manager, following up on customer’s calls/emails when necessary
• Be our clients’ professional photography consultant
• Be our clients’ problem solver
• Enjoy documenting all your efforts to become a future reference for your teammates and standardize information according to operating procedures
• Send the issues that need a higher level of handling to the next tiers to sort out your customers' issues.
• Love working by the book, so that following procedures, standards, and performance expectations wouldn’t be a great deal.