SAP Functional Consultant (MM, SD, DBM, FICO)

Job Description

General Purpose of Position

• Provide a high performance of SAP modules to support the business needs.
• Support SAP Key users and End users to solve system troubleshot.
• Analyze the reported problems and business requirements to provide on-going business and system solutions and/or workarounds.
• Trouble shooting unexpected and urgent problems and report immediate actions as per SLA.
• Customize SAP applications to find and fix issues and recover the original functionality.

Major Duties/ Responsibilities:

• Interact with internal teams and external 3rd party vendors to trouble shoot and resolve applications complex Problems.
• Provide 1st line Application Support on SAP Modules.
• Troubleshoot and problem solves technical applications issues.
• Prepare and review with end users the change request forms.
• Test with the end users the new customization changes in the test environment.
• Train the end users for the new changes or applications.

Job Requirements

• Customer side experience is preferred.
• Customer-oriented.
• Results-oriented.
• Change Management skills.
• Excellent communication and presentation skills.
• Excellent command of English Language.