Senior Head Waiter for Muscat
نُشرت في :
11-02-2025
صاحب العمل نشط
1 وظيفة شاغرة
هذا المنشور غير متاح الآن! ربما يكون قد تم شغل الوظيفة.
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
We are seeking a skilled Seniro/Head waiter for our prestigious client in Muscat Oman.As a Senior/Head Waiter you will oversee and manage the waitstaff ensure smooth restaurant operations and create a welcoming atmosphere for guests. Your leadership and attention to detail will play a crucial role in enhancing the guest experience driving service standards and ensuring that all operational and customer service objectives are met.
Preferably: Indian National
Leadership and Supervision:
- Lead train and mentor junior waitstaff ensuring they follow service standards and deliver a high level of customer satisfaction.
- Assign tasks and manage shifts for waitstaff to ensure smooth operation of the dining area.
- Motivate and inspire team members to provide excellent customer service and improve performance.
- Handle conflicts or difficult situations with guests or staff in a professional manner.
- Lead train and mentor junior waitstaff ensuring they follow service standards and deliver a high level of customer satisfaction.
Customer Service:
- Greet guests provide menus and ensure they are seated in a timely and courteous manner.
- Offer menu recommendations answer questions and ensure customer satisfaction throughout their dining experience.
- Address and resolve customer complaints and concerns swiftly and professionally ensuring the best possible guest experience.
- Ensure all guests receive prompt professional and attentive service throughout their meal.
- Greet guests provide menus and ensure they are seated in a timely and courteous manner.
Operational Efficiency:
- Oversee the daily operations of the dining area ensuring a clean and organized environment.
- Ensure all orders are communicated accurately and promptly to the kitchen and bar staff.
- Monitor food and beverage quality to ensure it meets the restaurant s standards before serving.
- Ensure smooth communication between kitchen and waitstaff optimizing service flow.
- Oversee the daily operations of the dining area ensuring a clean and organized environment.
Quality Control and Standards:
- Maintain cleanliness and orderliness of the dining room ensuring all tables and service areas are properly prepared and wellstocked.
- Uphold the restaurants hygiene and safety standards in the dining area.
- Ensure that all staff adhere to health safety and food safety regulations.
- Maintain cleanliness and orderliness of the dining room ensuring all tables and service areas are properly prepared and wellstocked.
Training and Development:
- Provide ongoing training and guidance to junior staff on restaurant policies service techniques and menu knowledge.
- Conduct performance reviews for waitstaff and provide constructive feedback for improvement.
- Organize team meetings to discuss operational improvements customer feedback and team performance.
- Provide ongoing training and guidance to junior staff on restaurant policies service techniques and menu knowledge.
Sales and Upselling:
- Encourage and coach the team to upsell food and beverage items increasing sales and enhancing guest satisfaction.
- Monitor and evaluate customer feedback to improve service delivery.
- Encourage and coach the team to upsell food and beverage items increasing sales and enhancing guest satisfaction.
Administrative and Financial Tasks:
- Manage opening and closing duties for the frontofhouse ensuring proper cash handling tip distribution and cleanliness.
- Assist in the management of the restaurants inventory ensuring adequate supplies of linens silverware and service items.
- Monitor daily sales and report any discrepancies to the management team.
- Manage opening and closing duties for the frontofhouse ensuring proper cash handling tip distribution and cleanliness.
Requirements:
- Proven experience as a Senior Waiter Head Waiter or in a supervisory role within a hospitality or restaurant environment.
- Strong leadership skills and ability to manage and motivate a team.
- Excellent communication and interpersonal skills with a focus on customer satisfaction.
- Ability to remain calm and professional under pressure.
- Strong organizational skills and attention to detail.
- Knowledge of food safety and hygiene standards.
- Ability to multitask and manage time effectively in a fastpaced environment.
- Strong problemsolving skills especially when handling guest complaints or service issues.
- Ability to train mentor and develop staff.
- Flexibility to work evenings weekends and holidays as required.
- High school diploma or equivalent required; additional hospitality management qualifications are a plus.
Duty: 9 hours per day 6 days a week (with one hour break)
Gender: Male
Nationality: Preferably Indian
Benefits:
- Accommodation: Provided by the company
- Transport: Provided by the company
- Salary: OMR 180 to 230 OMR
- Air Ticket: After completing 2 years
- Visa
- Medical Insurance
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
