Retail Sales Representative (indoor)

About the Job

• Greeting and directing customers
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service
• Inform customers about discounts and special offers
• Provide customer feedback to the Store manger
• Stay up-to-date with new products/services

Job Requirements

• Bachelors degree
• 3 years of work experience
• Proven work experience as a Retail Sales Representative
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Flexibility to work various shifts
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments