Travel Consultant

Do you want to work in a fast-paced and exciting environment, where no two days are the same? If so, this job is for you! We’re looking for a Travel Consultants who enjoy people-focused workplace! Travel Consultant Full-time, based in Barcelona, Krakow, Warsaw or Prague We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don’t just take our word for it, hear it directly from our employees: Grzegorz, Travel Consultant: “BCD really takes care of our wellbeing and the management goes out of their way to make us feel the best we can.” Karolina, Travel Consultant: “You ‘travel’ with your customers, you are up to date with all travel news and the market. Working for BCD expand our horizons and open up new possibilities.” In this role you will be the primary point of contact for one dedicated business customer. You will provide active travel consultation and you will plan the travels from start to finish. The position is open for experienced Travel Consultants, as well as junior candidates who are willing to learn. We will provide you a full training so you can develop into a travel expert! A snapshot of this opportunity • You will search and confirm travel reservations for the customer. • Provide travel offers and general travel advice to travelers. • With your strong understanding of a client travel policy, you will guide and consistently provide consultation to the customer. • Excellent knowledge and application of travel supplier rules. • Provide the customer with the required industry information, such as low fares, exchange costs and penalties. • Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.). • Support BCD Travel and client driven initiatives. How can you set yourself apart • Experience in a customer service-oriented position. • Strong verbal and written communication skills in English and next to that German, French, Spanish, Dutch or Swedish. • Knowledge of any GDS will be a plus. • Demonstrate understanding of customer servicing excellence. • Proven ability to handle multiple priorities simultaneously. • Ability to work independently, exercising discretion and judgment. What we offer you At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list.