Graduate Associate Engineer

Job Description - The Customer Success Services (CSS) is a unit within Oracle's Customer Service Organization that enables long term advanced support relationships with many of Oracle's largest customers. - Click here for more information about CSS - Advanced Services Engineers (ASE) provide support in the continuous operational improvement of Oracle environments. - ASEs do this by leveraging Oracle's support-based intellectual property and customers' experiences throughout their involvement with Oracle's technologies. - Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies. What you'll do - Learn from experts and contribute to bring value to our customers leveraging on Oracle's international network of experts - Use Oracle internal tools, resources and network to learn and stay up to date with on innovation and leading technologies - Contribute as a team member on customer projects together with Oracle experts and leaders. - Consult with clients to understand their business requirements and map them to our solutions and services. - Learn how to design solutions using Oracle leading technology and Consulting methods, tools and best practices - Support Customer relationships with CSS focused on collaborative, long-term partnerships. - Work involves some problem solving with assistance and guidance in understanding and applying Oracle policies and procedures. - Able to demonstrate time management. - Able to complete individual goals as well as work in a team environment. - Demonstrated ability to communicate using technical concepts. Working knowledge of Oracle products is a plus but not necessary. - Professional demeanor. - Availability to work in scheduled out of hours operations when required.