Parts Sales Executive - Al-Futtaim
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Established in the 1930s as a trading business AlFuttaim Group today is one of the most diversified and progressive privately held regional businesses headquartered in Dubai United Arab Emirates. Structured into five operating divisions; automotive financial services real estate retail and healthcare; employing more than 35000 employees across more than 20 countries in the Middle East Asia and Africa AlFuttaim Group partners with over 200 of the worlds most admired and innovative brands. AlFuttaim Groups entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect excellence collaboration and integrity; AlFuttaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
The primary focus of this role is to assist in fulfilling customer requirements of vehicle parts and be able to supply them with the parts as soon as possible. In addition to addressing customer inquiries and guiding them to the right and suitable options.
- Handle complete parts sales process of walkin and telephone customers from enquiry to sales order process to achieve monthly budgeted net sales
- Follow up of payments as per credit terms and conditions granted to the customers
- Ensure to communicate and consume parts ordered on urgent orders as soon as parts received
- Ensure DBM orders STO deliveries cash collection cash deposits are closed on time as per company standards and documents are filed for records
- Assist warehouse team with monthly perpetual inventory to maintain stock inventory with no discrepancy during annual stock report
- Follow customer service values and achieve CSI targets to surpass in meeting the needs and expectations of the customers
- Ensure quality of job to avoid errors/rework and ensure customer engagement by taking actions against customer complaints
- Excellent communication skills
- Interpersonal skills
- Crosscultural flexibility
- Proficient with Microsoft Office
- Well versed with Electric Parts Catalogue (EPC)
About the team:
In this role you will be working in a fast paced and dynamic environment reporting directly to the Parts Sales Manager.
What equips you for the role:
- Minimum of 23 years experience within spare parts operations
- Knowledge of EPC
- Valid Omani Drivers License
- Proficient in Microsoft Office and knowledge of SAP is of advantage
- Fluent English and Arabic is a plus
About AlFuttaim Automotive
A major division of the UAEbased AlFuttaim Group of companies AlFuttaim Automotive is an industry leader with presence in 10 countries across the Middle East Asia and Africa.
Our core business activities at AlFuttaim Automotive include distribution manufacturing leasing and aftersales and we are firmly established as the regional representative of some of the worlds most iconic automotive brands: Toyota Lexus Honda Jeep Chrysler Dodge Volvo and RAM.
We are driven by a customercentric approach constantly pushing the boundaries on innovation quality standards and valueadded service across our vast universe of customers right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custommade mobility solutions by delivering nothing less than worldclass omnichannel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions from passenger cars to SUVs electric vehicles to highperformance motorbikes commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000member strong team with inspiring possibilities for growth throughout the career path. This is AlFuttaim Automotive and we empower talent to move forward.
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