SENIOR SALES SUPPORT....
SENIOR SALES SUPPORT ASSISTANT - The Emirates Group
نُشرت في :
11-05-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
رقم الوظيفة : 2830134
Job Purpose: JOB PURPOSE
To communicate product information; provide a high level of customer service to the travel trade and to airline customers; and to provide relevant reports; thereby contributing to the Commercial teams delivery of set targets and annual business objectives.
JOB ACCOUNTABILITIES
- Visit clients; along with the sales team; and jointly provide information on new products and answer product related queries.
- Ensure that the queries raised are addressed and timely feedback is given to clients; and highlight any required corrective action to the sales team.
- Establish direct contact with key personal in all agencies and accounts handled by the sales executives and network effectively to promote and offer services of the airline.
- Liaise with the sales team in order to execute agreed marketing and sales strategies to capture maximum market share for the airline.
- Communicate information on products; using agreed communication methods; including information on airline frequent flyer programs; to build and retain brand loyalty.
- Consolidate and analyze market and competitive intelligence obtained through various sources; and report back to the Sales team on the findings; thus enabling the relevant airline to maintain a leading competitive edge amongst competing airlines.
- Liaise with the relevant managers within the airline to obtain pricing approvals; handle group movements; fare; Global Distribution System and system updates.
- Provide timely reports and analysis as required; to support the NAP and airline business plan.
- Perform relevant administrative duties on an ad hoc basis.
Qualifications & Experience: Minimum of High School or equivalent
Basic fares and ticketing qualification from a recognized institute or airline.
Experience:
3 years; preferably in an airline or travel agency.
Knowledge/skills :
Knowledge of fare construction and ticketing with an understanding of Computerized Reservation Systems (CRS)/MARS/Galileo/Sabre.
Knowledge of MS Office packages.
Must have the right to live and work in KSA.
This job has been sourced from an external job board.
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نوع التوظيف
دوام كامل
المهارات المطلوبة
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