Duty Controller Operations Support Center - Qatar Airways

• Comply with global sanctions and dualuse goods regulations through cargo screening and remediation according to business requirements.
• Ensure prompt and timely response to emails and calls effectively investigate issues analyse authorize or provide solutions for uninterrupted cargo operations on a 24/7 basis.
• Provide specialized and expert operational/compliance solutions on a 24x7 basis to facilitate seamless operations.
• Log investigate and provide response to the sanctions and dualuse goods compliance queries from Doha or network stations within the set timelines.
• Follow the defined escalation matrix depending on the complexity and potential operational risks associated with the situation.
• In case of aircraft accidents / incidents in Doha or in the network provide support to the Cargo Emergency Support Center.
• Support the Cargo Sanctions and Crisis Manager with the development of the processes and procedures required to standardize and streamline import and export procedures across the business unit and facilitate the compliance of import and export activities relating to the business in accordance with all national and international regulations and controls.

Your skills. Your imagination. Your ambition. Here there are no boundaries to your potential and the impact you can make. Youll find infinite opportunities to grow and work on the biggest most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us impossible is only a challenge. Join us as we dare to achieve whats never been done before.

Together everything is possible

• Bachelors degree or equivalent with at least 4 years of jobrelated experience Certified as Sanctions Specialist/Export Controls or similar certification is desirable
• Strong knowledge of global sanctions and export control issues as well as dualuse commodities compliance knowledge of air cargo industry with awareness of special cargo loads and CIQ are preferred
• Understanding of compliance reporting investigations and root cause analysis
• Data driven with advanced MS Office skills as well as strong quantitative and analytical skills
• Excellent spoken and written English skills with strong persuasion and influencing capabilities ability to speak other foreign languages is an advantage
• Ability to work with cross functional teams in a faced paced working environment

Our story started with four aircraft. Today we deliver excellence across 12 different businesses coming together as one. Weve grown fast broken records and set trends that others follow. We dont slow down by the fear of failure. Instead we dare to achieve whats never been done before.

So whether youre creating a unique experience for our customers or innovating behind the scenes every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

If youre ready to join a progressive team and have a challenging and rewarding career then apply now by uploading your CV and completing our quick application form.