TS Systems Engineer Physical Security Systems

About the role In this role, you will be providing 24X7 IT Support and assistance to various physical security systems installed across Qatar Airways Group and Subsidiary Companies. You will be coordinating with different stakeholders for Physical security system technical evaluation and product finalization in QR Outstation offices. You will be responsible for assisting the team in preparation of RFI, RFQ, RFT documents and coordinate with Procurement for Purchase Order creation and release. You will be coordinating with vendors for preventive and corrective maintenance and ensure services are in line with agreed SLA. In addition, you will be responsible for Asset and inventory management for all physical security systems. You will be responsible for responding to queries over the phone and respond to emails and should have the ability to determine the nature of problem by looking at the monitoring alerts, run diagnostic programs wherever required to resolve incidents and then follow-up with internal IT team to ensure the issue has been resolved. Responsibilities • 24*7 on call support for various Physical security systems installed across various facilities and subsidiaries. • Preparation of Physical security system technical evaluation and product finalization in QR Outstation offices. • Coordinate and support preparation of RFI, UMP, RFQ, RFT and BPA documents in coordination with procurement. • Coordination with procurement for PR & LPO process. • Assist in preparing and updating Asset and inventory management for all physical security systems. • Coordination with suppliers for preventive and corrective maintenance and ensure service are in line with agreed SLA. Qualifications About you • To be successful in the role you must hold a Bachelor's degree with minimum 4 years of experience in physical security system domain. You must be proficient in CCTV design principles, product selection and bill of quantity preparations. • You must have hands on experience in working with various security related products and video management system platforms currently available in the market. Familiarization of current market trends and technology pertaining to security products is expected. Strong interpersonal and communication skills including analytical abilities is required. • Must have customer facing experience with good English written and verbal skills. • Must handle multiple tasks at one time and work successfully as part of a team, while being under pressure. • Must work in varied hours / days based on business needs with process-oriented approach to address issues in hand. • Candidate should have good problem solving skills and should be flexible enough to work in 24x7