Community Administrative Assistant

This is a remote position.

Community Administrative Assistant

• Fulltime (40 hours per week)
  
• The offer is at Php 30000 takehome pay per month
  
• MondayFriday 10:00 pm to 6:00 am Philippine time
  

About Remote Workmate:

We accelerate your success with our simple direct and transparent recruitment process. As experts in matching global Filipino talents with unlimited offshore job opportunities we re able to guide you throughout your jobseeking journey. We value your time talent and skills to bring out your potential.

We guarantee you fair pay for work done and bring multiple opportunities your way.

About the Client:

Our client is a Homeowner Association Management Company that provides fullservice Consulting Solutions and is currently looking for Admin and Customer Service Associate who can help with administrative and customer servicerelated tasks.

About the Role:

This position primarily focuses on monitoring videos and identifying violations within the community. The ideal candidate will possess excellent observational skills and the ability to analyze and interpret video footage effectively. He/She should also have an experience in basic bookkeeping invoicing and data entry.

Responsibilities:

• Regularly review and analyze video footage from surveillance cameras or other sources to identify any violations or inappropriate behavior within the community.
  
• Maintain accurate records of all identified violations and log them into software or reporting systems. Prepare comprehensive reports summarizing the violations including supporting evidence and recommended actions.
  
• Analyze and apply necessary actions applicable such as forwarding to other parties/department within the company.
  
• Basic bookkeeping invoicing and data entry.
  
• Documenting processes.
  
• Attaching records and photos to files specific to individual customers.
  
• Responding to customer concerns via emails and calls.
  
• Prepare and maintain reports as instructed.
  
• Ad hoc administrative tasks required.
  

Requirements:

• 24 years of proven Admin Assistant or Customer Service work experience.
  
• With a good understanding and passion for customer satisfaction.
  
• Thinks quickly on his/her feet with the capacity to provide sound recommendations
  
• Savvy in using cloudbased technologies GSuite MS Office Suite
  
• Strong English communication skills and comprehension
  
• Effective at communicating with customers and responding professionally without a script
  
• Meticulous/with very high attention to detail
  
• Calm collected and can remain objective despite difficult conversations
  
• Personality: gogetter assertive not easily offended reliable proactive
  

Please click "Im Interested" to access our application page to submit your application.

If you are encountering issues in attaching the documents to your job application please send the files directly to and put in the subject line the position title of the role you are applying for.

HomeBased Requirements: