Business IT Support Technician

Do you love working with and supporting a wide range of technology Do you enjoy seeing the smile on a customers face when you help them solve a problem Are you detail oriented organized and selfmotivated If so then read on.

Our Company:
We are a small but growing business IT services provider supporting a wide range of mostly local businesses in various industries. We design build and support networks provide and support Windows PCs and servers and take on challenges with many other products devices and services with the goal of creating high value for our clients by minimizing technical problems securing and optimizing their use of IT investments and providing the best customer experience possible.

Job Overview

We are looking for a smart energetic technician with 2 or more years fulltime experience supporting small business IT needs; specifically with Windows Server Microsoft applications and cloud solutions and wired/wireless networks. Experience in Managed IT Services is preferred.

Job Responsibilities may include:

• Designing configuring troubleshooting and supporting Windows Servers and Desktops small business networks and related infrastructure
• Cybersecurity administration and solution design
• Azure administration configuration and setup
• Management and setup of Microsoft 365
• Upgrading and Migrating of onpremises systems and software
• Providing advice and assistance to clients to optimize their use of technology
• Working solo or as part of a team
• Creating and following documented processes/procedures and protocols
• Identifying and suggesting possible improvements on internal workflows and procedures
• Auditing client and internal company assets and processes for security flaws and providing suggestions for improvement

Requirements:

• 2 years experience supporting small business IT users and environments
• Great work ethic attention to detail and analytical problemsolving skills
• Written and spoken English proficiency and the ability to clearly communicate
• A positive attitude toward both clients and coworkers professional appearance and ability to build rapport with clients
• Clean reliable vehicle
• Work from the Tech One office or at client locations as needed.

Assets:

• Knowledge and experience designing creating and troubleshooting small business IT environments
• Experience with Active Directory DHCP DNS Group Policy PowerShell and the rest of the Windows Server OS stack.
• Experience with Microsoft 365 including troubleshooting setup and migration.
• Experience with Microsofts cloud offerings including Azure
• Experience designing and troubleshooting networks including VLANS and wireless
• Managed Services experience

Our benefits include:

• Excellent starting wage (up to $60500 depending on experience and skillset) with frequent reviews and opportunities for increase
• Retirement Plan with a generous company contribution
• Paid Time Off including Vacation Holidays and Sick/Personal time
• Mileage reimbursement for business use of your personal vehicle
• Companyprovided tools and equipment

Please apply at