ServiceNow CMDB Architect

Greetings



I have a job opportunity for you please find the Job Description below. If you are interested please share your resume along with your contact details.





Job Title: ServiceNow CMDB Architect

Full time jobs only

Location: Dallas TX or Atlanta GA (onsite 3x a week)



Looking only w2



Job Description:



This position will primary be responsible to interface with key stakeholders; apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation Application Architecture definition and Design; play an important role in creating the high level design artifacts; to deliver high quality code deliverables for a module lead validation for all types of testing and support activities related to implementation transition and warranty; part of a learning culture where teamwork and collaboration are encouraged excellence is rewarded and diversity is respected and valued.

Minimum Qualifications:



Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience in Information Technology.
At least 7 years of experience in working with Deep understanding of ITIL/ITSM CSM (Customer Service Management) FSM (Field Service Management) GRC (Governance Risk and Compliance) ITOM (IT Operations Management) AI/ML Integration hub with hands on experience of working across multiple integrations.



Preferred Qualifications:



A fundamental understanding of ServiceNow modules integration hub and hands on experiences with ServiceNow integrations (OOTB Custom) with third party applications
Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow
Solution design experience in Service Assurance platforms (customer issue management ticketing inventory management service & network diagnostic network monitoring (application experience performance resource) workforce management selfservice fulfilment) in global telecom operators
Exposure to Telecom domain is desirable.
Collaborate effectively with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests guide them achieve customer requirements and ensure compliances to the best practices
Experience with Business Rules Script Includes UI Actions Scheduled Jobs all scripted aspects of the ServiceNow system
Business IT Stakeholders & Vendor Management Skill
Good experience in Agile way of working (Scrum User Story Sprint model) JIRA & Confluence tools
Analyze the problem faced by the customer participates in discussions with customer stakeholders to understand the problem gather further data as required from the customer to define and document the problem and requirements
Candidate should possess Good Communication & Client interfacing skills. He should have crosscultural working experience and should be able to work with multinational clients independently
Ability to work as part of a crosscultural team including flexibility to support multiple time zones when necessary
Analytical Abilities a goal oriented work approach high quality awareness good team player
A high degree of initiative and flexibility

AGILE , VENDOR MANAGEMENT , JIRA , SERVICENOW , ARCHITECT , GRC