Femal-e Receptionist for Hospital at Ludhiana

Overview:

Key Responsibilities:

• Greet and assist patients and visitors in a courteous and professional manner
• Manage incoming calls and route them to the appropriate personnel
• Schedule appointments and maintain the appointment calendar
• Handle patient registrations and maintain accurate patient records
• Process billing and insurance information
• Coordinate with medical staff to ensure seamless patient flow
• Manage and maintain the reception area
• Assist with administrative tasks as needed
• Respond to inquiries and provide information about the hospitals services
• Adhere to privacy and confidentiality regulations

Required Qualifications:

• High school diploma or equivalent
• Prior experience in a receptionist or customer service role
• Excellent communication and interpersonal skills
• Proficiency in using computer systems and office software
• Ability to multitask and prioritize responsibilities
• Strong organizational and time management abilities
• Knowledge of medical terminology is a plus
• Customeroriented mindset and professional demeanor
• Ability to handle stressful situations with patience and empathy
• Flexibility to work shifts as required

organizational skills,time management,organization,customer service,communication,medical terminology,prioritization,computer skills,interpersonal skills,communication skills,computer systems,office software,multitasking