Customer Service Representative

Join a Compassionate Care Team: Elevate Your Career in Healthcare Customer Support!

Delivering accessible online medical services nationwide our client stands as a premier provider of personalized healthcare solutions. Specializing in virtual medical consultations and online healthcare services our client operates as a comprehensive medical clinic headquartered in Irvine. They prioritize delivering highquality convenient medical care and treatment to residents of Orange County. Embrace a role where you can thrive both personally and professionally apply today and discover the difference!

As a Customer Service Representative you will provide exceptional customer service through phone and email addressing questions and resolving issues. Utilizing our selected userfriendly software youll manage customer interactions orders and schedules efficiently. Collaboration with team members is key to ensuring a seamless customer service experience as youll work together to maintain high standards and deliver outstanding support to our client s customers. Say goodbye to the burnout culture and hello to a rewarding career that values your wellbeing.

• Provide exceptional customer service through phone and email addressing questions and resolving issues.
  
• Use our selected userfriendly software to manage customer interactions orders and schedules.
  
• Collaborate with team members to ensure a seamless customer service experience.
  
• Demonstrate excellent communication skills.
  
• Utilize technology proficiently including comfort with Excel and Word.
  
• Exhibit a strong work ethic attention to detail and timeliness.
  
• Possess an outgoing personality.
  

Requirements

Where Skills Meet Compassionate Support:

• At least 1 year of customer service experience.
  
• Strong and effective communication and interpersonal skills.
  
• Proficiency in using phone and computer systems for customer interactions.
  
• Positive attitude and commitment to excellent customer service.
  
• Previous experience in healthcare and/or startup companies is a plus!
  
• Open to working a flexible schedule.
  

Benefits

Your WellBeing Matters: Discover Our Supportive Benefits

• Day 1 HMO coverage
  
• Competitive Package
  
• Prime office location
  
• Standard government and Emapta benefits
  
• Total of 20 annual leaves to be used on your own discretion
  
• Fun engagement activities for employees
  
• Mentorship and exposure to global leaders and teams
  
• Upskilling through Emapta Academy
  
• Career growth opportunities
  
• Diverse and supportive work environment
  

Who are we

Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development. We provide you with the platform for your success empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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