صاحب العمل نشط
Position: Customer Success Expert Digital Artisan Support
Are you passionate about guiding local artisans into the digital age Do you thrive on solving problems and empowering others Were seeking a proactive individual with strong communication skills and a knack for problemsolving to join our team.
As a Customer Success Expert youll be the primary point of contact for our artisans. In the initial phase youll collaborate closely with clients to create customized webshops leveraging your expertise to guide them through the process. Your deep understanding of our products and commercial insights will be instrumental in ensuring a successful ecommerce launch for local entrepreneurs.
After the launch your role will evolve into three key areas. Firstly youll continue to support artisans as their dedicated digital expert addressing any queries or concerns they may have. Secondly youll serve as their digital mentor demonstrating how to optimize our services for their specific needs. Lastly youll gather feedback from clients translate it into technical requirements and present proposals to the management team for service enhancements. This role offers the opportunity to directly influence product development and cultivate strong client relationships ultimately fostering brand ambassadors.
If youre ready to make a real impact by helping local artisans thrive in the digital landscape we want to hear from you. Join us in our mission to create ambassadors not just customers.
دوام كامل