Lead Facilities Training Officer

Operational • Work closely with SMEs to conduct a thorough needs assessment to identify the knowledge gaps, training needs, design and develop comprehensive training programs tailored to the specific needs of facilities staff, including maintenance technicians, custodial staff, and other personnel involved in facility operations. Define the sequence of topics and allocate time for each session based on the complexity and importance of the content. • Collaborate with SMEs to create training materials such as manuals, handouts, presentations, videos, interactive exercises and online modules which are current, relevant, informative, engaging, aligned with the learning objectives of the course to effectively deliver training content to employees ensuring consistency and standardization across all training materials and sessions. • Develop a training schedule outlining the frequency and timing of required refresher training for different topics or certifications, taking into account factors such as employee availability, operational priorities, and training provider availability. Ensure that refresher training aligns with regulatory requirements, industry standards, and organizational needs. Communicate training schedules clearly to all relevant stakeholders and provide adequate notice to minimize disruptions. • Implement a centralized system for recording and tracking training activities, such as a learning management system (LMS) or a dedicated training database. Ensure that the system is user-friendly, secure, and accessible to authorized personnel. • Use the learning management system to automate reminders and notifications for upcoming training deadlines, expiring certifications, and scheduled refresher training sessions. This helps ensure that employees and service providers are aware of their training obligations and can plan accordingly.