Customer Support Executive Fresher

• Handling Customer queries and concerns in realtime via phone chat and email.
• Customer problemsolving assistance and followup
• Handle flight reservations (New and existing bookings date change refunds name corrections)
• Provide prompt and concise Customer services travel booking and support
• Handle reservations assist book amend and/or cancel Air Hotel Car and Activity

• Knowledge of travel loyalty programs would be advantageous.

• Ability to remain professional and courteous with customers at all times
• Must be available to work for 24 *7 Shift Days Working
• Excellent verbal and written communication skills

• Excellent analytical & problemsolving skills with a selflearning attitude
• Team player selfmotivated and creative thinking
• Previous Travel Product and Membership Customer Support preferred
• Strong understanding of the travel industry from the consumer perspective.
• Strong empathy and listening skills.
• Ability to be adaptable to changing situations.

customer support,bookings,communication,amadeus