IT Support Specialist III

**Local Richmond VA candidates ONLY
**ALL interviews are conducted ONSITE
**Candidates will work ONSITE in the Governors Office daily 9:30am 6pm NO exceptions
**Candidates MUST dress professionally daily



This position provides services to maintain and support daily IT operations and the underlying technical infrastructure at Office of the Governor and Administration. This includes but is not limited to direct technical support for all IT related equipment owned and operated by the Administration Cabinet their staff Office of the Governor and Lieutenant Governor. This includes workstations data network voice network server file management vendor wireless hardware components and network printers at multiple locations. This position will also support the agency owned hardware and software oversee incidents and service requests account administration and perform any other responsibilities necessary to keep the administration and Commonwealth information systems running smoothly.

Responsibilities include;

***This will be an onsite position in downtown Richmond VA. Contract company please note parking will be responsible for the consulting firm. Position will be hours (9:30am 6 pm) Must dress professionally.

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Last Used

Ability to troubleshoot complex technical problems

Required

5

Years

Experience in managing databases and networks

Required

4

Years

Mac Support

Required

3

Years

Organization

Required

4

Years

Strong Communication

Required

5

Years

Customer Service

Required

5

Years

iPhone support

Required

5

Years

Networking fundamentals

Required

5

Years