Project Manager

Role name: Project Manager
Role Description: To manage the customer feedback issues and collaborate with internal Supply Chain Eng team to deliver the necessary outcome. Core work items include managing communication triage ICM prioritization ADO management Manage ship release communication DCRs. Drive requirements across multiple project managers teams and organizations and ensures ownership accountability. Investigate prioritize and understand customer scenarios and feature requests. Manage and coordinate work and tasks with engineering teams for feature work and bug fixes. Prioritize and plan work items in partnership with the engineering teams. Work with customers and partners to prioritize and address incoming requests. Track and drive followup items to clear blockers for release. Work with customers and internal teams to understand requirements and identify gaps in project plans. Deliver and provide consistent thorough and accurate communications across the organization. Drive efficiency and quality into the engineering process in partnerships. Own the roadmap for projects track project schedules and implement plan. Manage schedules risks and issues to ensure ontime release of monthly updates. Drive work through Azure DevOps including updating work items and queries. Update incidents in IcM and drive postmortems as needed. Understand customer scenarios for bug fix request and analyze against the bug bar. Summarize business case information for bug triage templates and represent the business case in shiproom. Provide details for and/or update reports as necessary. Field and manage escalations and escalation process. Drive data quality across reporting and tooling by ensuring work items follow guidance policy and hygiene rules. Define success criteria metrics and execution plans for projects
Competencies: Digital : Microsoft Azure PL/SQL
Experience (Years): 68
Essential Skills: AZURE; SCRUM; SOX; ITILPL/SQL
Country: United States