Customer Support - Slovak - Remote in Greece

• Remote Work in Greece
  
• Work Schedule: Working schedule is on rotating shifts MondayFriday: 09:0018:00
  

You will be working for a project supporting clients of an American multinational technology company headquartered in Cupertino California. It is the worlds largest technology company by revenue with US$394.3 billion in 2022 revenue. As of March 2023 it is the worlds biggest company by market capitalization.

Your Responsibilities:

• Responding to customer inquiries regarding products such as warranty issues recalls or problems with the products.
  
• Troubleshooting problems with customers service providing guidance and instructions on how to fix the issue.
  
• Escalating issues to a higherlevel technician or supervisor for further assistance.
  
• Keeping up to date with product features specifications and the technology of the products they are providing support for.
  

What you will need:

• Fluent level of Slovak (at least C1)
  
• Good level of English (at least B2)
  
• Communication skills
  

What you will gain:

• Standard salary of 1300 gross x 14 month
  
• up tp 250 Performance Bonus per month
  
• Health insurance coverage for both public and private sectors
  
• Remote work equipment is sent to you
  
• Fulltime fixedterm Greek contract with the possibility of converting to a permanent contract after expiration
  

Relocation support for those wanting to relocate to Greece:

• Paid flight ticket
  
• Airport taxi
  
• 2 weeks free hotel stay
  
• Assistance with finding an apartment
  

To apply please send your CV including your full name phone number and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.