Salesforce Business Analyst

Job Brief

We are seeking to hire an experienced Salesforce Business Analyst to join our company! As a Salesforce Business Analyst you would analyze business processes gather requirements design and configure Salesforce solutions and manage projects.

You will also be required to work closely with business stakeholders and other members of the team. You would also be expected to have knowledge about integrating salesforce solutions specifically Data Cloud and Marketing Cloud with other enterprise cloud technology systems and meet other business requirements.

Roles and Responsibilities

• Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce Data and Marketing cloud solutions.
• Define data sources data format ingestion cleansing validation transformation requirement in details
• Define segmentation insight details to be built in Data Cloud
• Detailed BRD creation for campaigns and use cases which needs to be deliver
• Define configurable solutions that comprise workflows reports custom objects and validation rules.
• Manage various salesforce projects including gathering information planning and executing projects.
• Formulate and maintain salesforce solution documentation. (e.g. process flows data models and technical specifications)
• Works with the design team to ensure that the most significant business operations are addressed.
• Educates and promotes CDP and Marketing cloud standard procedures to guarantee that the solutions produced are highest in class for the businesss overall strategy and ethos.
• Create a requirements management strategy for the project which describes; the process for elicitation documentation standards and formats.
• Familiarity with the backlog grooming process attributes review and approval process.
• Plan and monitor scope by ensuring that needs are within the SOWs scope and communicating any variances for inclusion in the change control process.
• Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
• Maintain a functional grasp of the business requirements and project solutions.

Requirements and Skills

• Excellent knowledge of and shown proven expertise with Data Cloud Marketing Cloud Einstein Analytics

Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements