Commercial Sales and Administration Supervisor

The purpose of this position is to ensure seamless sales operations administration.

Skills :

• Manage all sales orders in alignment with the 99% On Time In Full Target
• Promptly escalate and handle sales orders that cannot be fulfilled
• Proactively pull forward maximum sales orders to drive sales volumes
• Train coach and provide constructive feedback to team members
• Conduct team talks and individual discussions while setting clear goals
• Evaluate team and individual performance against established goals
• Oversee the activities and performance of the sales administration team
• Verify order accuracy and process sales orders accordingly
• Accurately load pricing information and communicate price notifications to clients
• Regularly manage product planning online daily and monthly
• Compile and send monthly and weekly sales reports to the Commercial team
• Liaise proactively with other departments regarding changes and instructions
• Communicate with management and contract customers regarding product demand order confirmations pricing deliveries and any queries received

Health and Safety

• Participate in safety forums created by Soill for example safety meetings and safety talks
• Followup on any activities assigned through safety meetings / committees / representatives / management
• Report all safety incidents to the relevant people
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at Soill
• Distribute safety information as and when required
• Wear protective clothing (where applicable) at all times

Employee management and development

• Ensure overall compliance to relevant procedures and policies.
• Ensure that all team members have clearly defined job profiles
• Regular goal review completed to assess achievement of results
• Support coaching and mentoring is continuously provided to ensure that objectives are met
• Ensure that development plans are in place for each employee
• Appropriate allocation of resources to meet operational demands
• Ensure that events/activities taking place in the team are effectively communicated within team
• Ensure adequate succession planning in order to meet ongoing and anticipated business requirements