Tour Sales Operations Department

• Advise clients on tour options and craft customized itineraries to meet their preferences.
• Identify and price appropriate tour resources engaging in negotiation when necessary.

• Secure bookings for all finalized tour resources including transportation accommodations guides and activities.
• Ensure all bookings are accurately documented and confirmed in a timely manner.

• Coordinate seamlessly with vendors and travelers before during and after the tour.
• Address any issues or concerns to ensure a smooth and enjoyable travel experience.

• Continuously explore and cultivate relationships with accommodations and service providers.
• Develop innovative tour itineraries to offer diverse experiences to clients.

• Maintain regular communication with travelers via email social media WhatsApp calls and webinars.
• Provide exceptional customer service addressing inquiries promptly and effectively.
• Cultivate strong relationships with clients and vendors to drive customer retention and referrals.

• Gender: Female/Male (Age 30 to 40)
• Confident and composed demeanor
• Willingness to learn and adapt to new processes and technologies
• Exceptional organizational skills with meticulous attention to detail
• Strong communication skills both oral and written including proficiency in email and social media communication
• Excellent customer service skills
• Proficiency in MS Office applications

customer,vendors,bookings,customer service,communication