Office Manager and Customer Service Representative

Join our dynamic team as an Office Manager/Customer Service Representative where youll play a pivotal role in ensuring smooth operations and delivering exceptional customer experiences.

Responsibilities:

Office Management:

• Facilitate IT setup for new hires ensuring a seamless onboarding process.
• Manage vendor relationships and oversee supplies and equipment.
• Conduct monthly building inspections and address maintenance issues promptly.
• Manage reception desk responsibilities including greeting clients.
• Coordinate internal meetings events and special occasions.
• Maintain effective communication with key departments.
• Oversee office supply inventory and manage reception desk responsibilities.

Customer Service Support:

• Handle customer inquiries promptly and courteously via various channels.
• Address and resolve customer complaints ensuring satisfaction.
• Provide product information and support to enhance customer experience.
• Manage order processing and ensure timely delivery.
• Maintain a deep understanding of our products/services for accurate responses.

What We Look For In You:

• Minimum of 3 months of relevant experience.
• Exceptional customer service skills and a friendly demeanour.
• Ability to thrive in a teamoriented environment.
• Strong organizational and multitasking skills.
• Selfstarter with excellent communication skills.
• IT literate.
• Fulltime commitment with a mix of office and WFH days.

If youre ready to contribute to a vibrant and efficient workplace environment join us today!