Business Analyst V

Job Description:

The Business Analyst V will work with Digital Technology business stakeholders and external partners to analyze customer processes and requirements analyze upstream and downstream application data dependencies and prepare specified project documentation.
Assists in business process redesign as needed.
Maintains communication with customers and team members and promotes a team environment.

Primary Responsibilities:
Works/Consults across multiple software projects as a senior business analyst
Works on multiple complex software projects that require subject matter business domain expertise
Independently document requirements including user stories (use cases) complex workflow models and process maps
Facilitate the resolution and root cause of questions and issues
Facilitate meetings with Technology and Business Leaders to develop and prioritize requirements
Work with the business on developing and validating user acceptance criteria
Work with technology and business teams to coordinate testing and deployment dates
Prepare cost/benefit analyses for potential solutions
Knowledge leader in business principles and processes related to Crew Bidding and Awarding

Qualifications:
BS/BA preferably in Information Technology or Business or equivalent experience education or training
6 or more years IT and/or business experience or any equivalent combination of experience education and/or training
4 or more years of business analysis experience.
Handson experience creating user stories use cases and process flows
Experience with Agile Scrum and Waterfall methodologies
Completed multiple projects involving the creation or enhancement of software applications
Can drive the priority of requirements and issues while managing conflicts and facilitating compromise to help meet business expectations
Excellent communication and problemsolving skills
Strong organizational analytical and critical thinking skills
Must be legally authorized to work in the United States for any employer without sponsorship

Preferred Qualifications:
Experience with Azure DevOps or similar tools
Completed projects focused on supporting Crew Planning
Knowledge and experience specific to Airline operations and/or Crew Planning