Retention Agent Chinese Speaking

Olinio is hiring a Retention Agent Chinese Speaking on behalf of a company in Limassol Cyprus.

Main Duties and Responsibilities:

• Develop and manage ongoing private client relationships.

• Developing and generating trading clients from new leads.

• Providing professional guidance and best level of service to existing and new clients.

• Provide excellent and proactive client service including solutions according to the customer needs and with any platform/financial trading related queries at all times.

• Explaining the payment process mechanism.

• Updating clients with ongoing updates on the market.

• Ensuring customer satisfaction professional communication.

• Assisting clients with deposits/withdrawals.

• Following all companys policies and procedures and ensuring that the relevant compliance obligations are in line with the relevant authority requirements.

Requirements:

• Minimum one year experience required.

• Fluent Chinese both in written and oral communication skills.

• Computer literate.

• Proficiency with different trading platforms and tools.

• Ability to interact and cooperate with colleagues in a highly professional manner.

• Ambitious passionate dynamic and highly selfmotivated with strong sales skills.

• Selfconfident and hunger for success.

What we are offering:

• EUR (depending on experience).

• An attractive remuneration package will be offered to successful candidates.

• Potential to grow within the company.