IT SpecialistHelp De....
IT SpecialistHelp Desk Support
نُشرت في :
21-03-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
رقم الوظيفة : 2650366
We are a dynamic and rapidly growing company operating in the Talent Acquisition and Workforce Management Space. Our team is spread across different geographic locations. We are looking for an experienced IT Specialist/Help Desk Support to join our team and provide comprehensive technical support to both our internal and offshore teams.
Responsibilities:
• Provide timely technical support to resolve hardware software and network issues for internal and offshore team members.
• Troubleshoot and resolve ITrelated problems via phone email chat IT ticketing system or remote assistance tools.
• Install configure and maintain computer hardware software and peripherals.
• Collaborate with the client IT team and RVP Leadership to implement and maintain IT policies procedures and documentation.
• Assist in managing and maintaining IT infrastructure including servers networks and security systems.
• Conduct user training sessions and create documentation to empower users to troubleshoot common IT issues independently.
• Stay uptodate with the latest IT trends and technologies to continuously improve our IT support services.
Basic Requirements:
• Bachelor's degree in Information Technology or equivalent experience will be considered in lieu of a degree.
• A minimum of 5 years of proven experience in a similar IT support role preferably in a remote setting.
• Strong understanding of IT systems networks and hardware/software troubleshooting.
• Excellent communication skills both verbal and written.
• Ability to work independently and collaboratively in a remote team environment.
• Proficiency in remote assistance tools and IT ticketing systems.
Preferred Requirements:
• IT certifications such as CompTIA A Network or Microsoft Certified IT Professional (MCITP).
• Experience supporting teams across different geographic locations.
• Familiarity with cloudbased services (e.g. AWS Microsoft Azure Google Cloud Platform).
• Knowledge of ITIL framework and best practices.
• Experience with cybersecurity practices and tools.
• Strong problemsolving skills and attention to detail.
Other Job Details:
• Location: This is a remote position based in the Philippines. Candidates must be located in the Philippines and authorized to work.
• Time: The candidate should be willing to work EST hours and accommodate occasional afterhours support.
• We offer competitive compensation and benefits packages paid vacation opportunities for professional growth and a dynamic work environment.
RVP Consultants is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender national origin sexual orientation age and disability status. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
