Housekeeping Supervisor

Job brief:

our aim is to provide original natural and memorable service and experience that inspire our guests to pause as a housekeeping supervisor your main tasks is helping with daily housekeeping operations and helping in monitoring housekeepers. We are looking for a curious creative and experienced leader to join our team if you are ready for this experience and equipped with the right tools and ready for a unique journey then you are welcomed.

responsibilities:

• inspects guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards
  
• runs sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms
  
• responds to customer complaints and special requests
  
• assigns housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met
  
• schedules staff shifts and organizing replacements as required
  
• investigates and addressing complaints regarding poor housekeeping service
  
• provides training & educating on cleanliness tidiness and hygiene standards to the housekeeping staff
  
• motivates team members and resolve any issues that occur on the job
  
• regulates taking inventory of cleaning supplies and refilling stock as needed
  
• issues cleaning supplies and equipment to housekeeping staff as needed
  
• performs various cleaning duties in instances of staff shortages
  

Requirements

• excellent organizational and team management skills
  
• relevant experience in a similar position for at least 5 years
  
• previous experience working in the hotel and hospitality industry working in resorts is plus
  
• excellent communication skills (verbal and written)
  
• selfmotivated and creative problemsolver