Junior customer service advisor relocate to Bulgaria

If you are a communicative ambitious and EU citizen speaking German a great vacancies Sutherland in Sofia and Varna Bulgaria is waiting for you! No specific requirements to the skills and background.

Tasks

• Respond to customer inquiries via phone/chat on your choice using predefined scripts.
• Redirect customers to appropriate departments for specialized assistance.
• Recommend optimal solutions based on established guidelines.
• Assist in resolving basic technical issues and common queries.
• Document customer interactions accurately in the system.
• Collaborate with team members for effective issue resolution.
• Provide support in a professional and courteous manner.
• Follow company protocols and contribute to a positive customer experience.

Requirements

• Fluent German;
• EU citizenship;
• Readiness to relocate to Bulgaria.

Benefits

• A stable job with a permanent employment contract
• Supplemental health insurance and life insurance
• 24 days of paid annual leave 3 of which are wellness days
• Paid twomonth specialized sales training including product training
• Covering transport costs
• Food vouchers
• Free coffee drinks in the office pizza days and massages
• Great office location
• Pleasant and modern working environment rest rooms game rooms terraces
• Games and prizes for a good mood at work
• Employee assistance program including 24/7 access to psychological support
• Portal for special discounts for employees 20 discounts
• Internal training and development portals with certification opportunities
• Parking space available subject to company policy
• Corporate social responsibility and team building events etc.

Relocation package includes:

• Flights reimbursed up to 600 Euros.
• 2 weeks paid Hotel.
• Company support to get bank account & accomodation.
• Full 24/7 support in all questions connected with the relocation.

Salary up to 2100 Euro/month (1500 base monthly bonuses).