Analyst I - Operationsnbsp
نُشرت في :
15-03-2024
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نُشرت في :
15-03-2024
الوصف الوظيفي
Position: Analyst I Operations
Location: Philadelphia PA 19103
Duration:9 Months
Job Type: Contract
Work Type: Onsite
Job Description:
- Operations Engineer in a Global DevOps team
- Summary Responsible for troubleshooting operational issues providing technical solutions to operational problems and deploying software in the Payment industry.
- This position requires strong engineering operations and quality disciplines while working in an 24x7x365 global environment.
- Collaborates with business partners and other technical teams to enable new feature/function.
- Key technical skills required are: SQL Oracle Golden Gate Cloud Foundry AWS AppDynamics Kibana GitHub Concourse. Agile and Jira experience and a strong financial payment and/or billing system background is preferred.
Core Responsibilities
- Drives issues through closure engaging all appropriate resources.
- Leads technical bridges and provides troubleshooting direction.
- Provides guidance and recommended solutions to complex technical issues.
- Acts as an advocate for Engineering Operations procedures policies and processes
- Creates data and metric systems to track operational workflows; maintains records of results and feedback.
- Analyses data and metrics identifies problem areas and provides actionable insight to management.
- Provides input to Engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications.
- Performs complex and routine maintenance tests for designated areas of engineering.
- Identifies isolates and escalates issues to appropriate personnel.
- Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero.
- Contributes to design considerations for new products or architectural changes to existing products.
- Assists with or leads efforts to build new application infrastructure coordinating efforts across teams.
- Analyses problems in design configuration data flow and data state within a highly complex multiproduct provisioning system.
- Serves as team lead on multiple projects often spanning different engineering disciplines within the organization.
- Leads the integration of projects into operations including instrumentation automation standardization and methods/procedures.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular consistent and punctual attendance.
- Must be able to work nights and weekends variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Education Level
- Bachelors Degree or Equivalent Field of Study
- Computer Science Engineering Years of Experience
- Generally requires 5 10 years related experience
نوع التوظيف
دوام كامل
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