Administrative Assistant Customer service Representative

Role Overview:

• We are seeking a Senior Administrative Assistant to join the Mission Systems Administrative Support department.
• This is an onsite contractor role located in Cedar Rapids IA.
• This position performs complex administrative activities in close relationship to the daytoday work of Engineering Departments within Mission Systems.

Job Responsibilities:

• Works in a confidential and highly responsive relationship with Associate Directors of Engineering. Also provides administrative support to organization leaders and team members.
• Maintains calendars schedules appointments arranges departmental meetings/conferences and attends meetings to take notes.
• Prepares materials for departmental meetings.
• Coordinates and executes departmental events.
• Coordinates travel for department personnel and assists in expense report preparation.
• May track and maintain departmental budgets and assist management in determining budget requirements.
• Collaborates with other Administrative Assistants to share knowledge and coordinate interdepartmental activities.
• Acts as administrator for department websites including site content updates managing user access and assisting users with questions.
• Establishes maintains and revises departmental files and readily identifiable control files for matters in progress.
• Maintains office supplies for department including tracking ordering and organizing.
• Assists in tasks associated with hiring and onboarding of new employees.
• Drafts email communications and announcements at an organizational level.
• Maintains organization charts and distribution lists.
• Types and assembles data (i.e. tables charts reports and memorandums) from verbal or written instruction; applies basic knowledge of equipment capabilities to plan details of formatting spacing and page layout.
• Proofreads presentation content ensuring proper spelling punctuation and grammar usage; may perform minor document revisions to ensure clarity.
• Receives and prioritizes telephone calls business visitors and incoming mail routes mail and inquiries to proper personnel.
• Interfaces with personnel from numerous departments and possible external contacts to exchange information requiring limited interpretation or discussion.
• Other administrative tasks as delegated and requested.

Preferred Skills/Experience:

• Proficiency in Microsoft Word PowerPoint Excel and Outlook Office 365 and all products.
• SAP Concur SharePoint experience.
• Strong background in customer service.
• Event planning experience.
• Excellent time management skills and ability to effectively prioritize work.
• Highlevel problemsolving skills and attention to detail.
• Excellent verbal and written communication skills.
• Selfstarter able to work independently.
• Enjoy working as part of a team and able to work well with others.