Sales Assistant- Birmingham

An esteemed jewellery group established in 2003 have swiftly risen to become one of Europe's premier jewellery brands with a notable presence in London Paris Berlin and even Sydney.

They take pride in revolutionizing the diamond jewellery market by offering highquality affordable pieces that commemorate life's special moments.

As Sales Consultant you'll be an integral part of their team serving as a brand ambassador and helping clients find the perfect jewellery pieces that resonate with their most treasured moments.
Responsibilities: • Engage with clients through various channels including appointments walkins phone calls emails and live chat to provide personalized product demonstrations and sales experiences.
• Maintain exceptional standards in customer service and product knowledge.
• Optimize stock presentation merchandising and promotional displays to enhance sales potential. • Utilize upselling techniques to maximize sales opportunities.
• Collaborate with management to surpass profit targets and deliver outstanding customer service. • Handle various administrative tasks including consultations returns repairs and workshop related activities.
• Play a pivotal role in executing aftersales activities strategically fostering a loyal customer base and cultivating a network for sustained return business Qualifications and Skills: • A minimum of 2 years' luxury retail experience ideally within the jewellery industry. • Proficiency in interacting with highend clientele is advantageous. • Confident and professional telephone manner. • Proactive team player with problemsolving abilities and critical thinking skills. • Demonstrates flexibility to meet changing role expectations operating both independently and collaboratively within a virtual team setting.

This is a great opportunity to work alongside a vibrant and collaborative team within the engaging and rewarding jewellery industry.

Benefits include:
• Opportunities to gro
• PerformanceBased commission
• Exclusive Company Discounts