Public Safety Monitoring and Automation Engineer

Title: Public Safety Monitoring and Automation Engineer

Location: Remote

Duration: 12 Months

Work week: 35 hours/ week.

JOB DESCRIPTION:

• The BMC Administrator will oversee the administration maintenance and upkeep of the True Sight and discovery environment; handle the deployment and configuration of the True Sight suite of products and BMC discovery for the entire PSAC infrastructure.
• Support and coordinate Public Safety Critical Server Patching for MGMT Servers Vesta and NICE (Using BladeLogic Server Automation) Coordinate and patch critical call take positions with BCM (Blade Logic Desktop Patching) without impacting call takers.
• Support Public Safety 911 enterprise monitoring environment which comprises multiple tools such as BladeLogic Server Automation (BSA) ADDM BSA and ADDM. Diagnose and resolve incidents; implement appropriate corrective actions for known errors; Administration maintenance and upkeep of the BMC BladeLogic and BMC ADDM environment; handle the deployment and configuration of the BMC BladeLogic suite of products and BMC ADDM for the entire PSAC infrastructure (NYPD FDNY EMS and DOITT including but not limited to call takers supervisor platoon leaders radio dispatch operator and support personal etc.
• The BladeLogic Administrator will be required to assist in configuration baselining governance and compliance across the board. The admin will be working hand to hand with security to address vulnerabilities and concerns on systems and respond to zeroday vulnerabilities. Standardize workstations and provide OS Deployment / Barebone provisioning process for new builds.
• Standardize and automate the Discovery /configuration of over 2000 nodes. Need to help NYPD FDNY and NICE to locate their assets and eliminate manual spreadsheets to track assets.

MANDATORY SKILLS:

• 12 years of experience executing technical discovery design and deployment deliverables for the discovery and Automation systems.
• Extensive technical background covering all aspects of system implementation and integration with an enterprise IT production environment.
• Ability to coordinate and patch critical call taker positions with BMC Client Management support Public Safety 911 enterprise monitoring environment which comprises multiple tools such as TrueSight Server Automation TrueSight Network Automation BMC discovery and BMC Client management diagnose and resolve incidents; implement appropriate corrective actions for known errors.
• Ability to oversee the administration maintenance and upkeep of the TrueSight and discovery environment; handle the deployment and configuration of the TrueSight suite of products and BMC discovery for the entire PSAC infrastructure.
• At least 5 years of experience in the following: strong technical knowledge and understanding of web application coding and using one or more of the following: TPL Scripting Windows Batch/VBS/ Powershell NSH or unix shell scripting previous system administration or design experience with Microsoft SQL SQL queries joins and lookups is mandatory

DESIRABLE SKILLS:

• Proven experience with PERL and UNIX Shell Scripting a plus
• PXE / OSD
• TPL scripting Windows Batch / VBS / Powershell NSH Bash python
• BMC Client Management (FootPrints)
• Windows Patch Management. Windows/UNIX Software Distribution and automation.
• Windows/UNIX Configuration Management / Compliancy.
• Windows 10/11 Proficiency. Windows