Transportation Customer Service Rep

Duties: Track shipments on carrier websites and update systems with status Email UMG Customer Service regarding shipments requiring additional information (valid address contact info) Process freight claims and follow up with carriers on claim status Prepare and publish reports Communicate with warehouse on invalid Tracking Numbers Communicate with warehouse on open orders Respond to internal customers with order updates

Skills: Strong computer skills including extensive experience with Microsoft Office Suite especially Excel and Outlook Data entry experience High Level of attention to detail Prioritizes work activities; plans and stays organized Comfortable communicating with internal customers and vendors by email and phone

Education: Some college courses

Required Skills: CLAIMSEXCELMICROSOFT OFFICEDATA ENTRYMICROSOFT OUTLOOK
Additional Skills: CUSTOMER SERVICE ORIENTED

Minimum Degree Required: Associates Degree (Community College MBO)
Hours Per Day: 8.00
Hours Per Week: 40.00
Languages: English( Speak Read Write )
Department: US1J0017 : US1JUS1J0017Transportation Mgt. UML/Supply Chain
Job Category: Administrative