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1 وظيفة شاغرة
Specific tools/skillset:
Role profile description:
Responding to contacts from Service Desk customers and support teams
Resolving incidents or assign to appropriate second level teams
Contributing technical content and departmental procedures to the Service Desk knowledge base
Participating in process improvement opportunities
Maintaining timely awareness of current initiatives rollouts and changes to the technical environment
Working a variety of shifts.
دوام كامل