Parts Advisor

• Identify and sell parts profitably helping to achieve or exceed the business plan for the Parts Department.
  
• Sell parts and receive payment applying appropriate discount where necessary.
  
• Ensure all customers are dealt with promptly and courteously.
  
• Ensure commitments made to customers are delivered in a friendly manner.
  
• Identify exact details of the parts required obtaining vehicle details from the customer.
  
• Load the correct parts if in stock or offer to order the parts for the customer
  
• Locate parts in the appropriate bin location.
  
• Identify from job cards those parts that need to be ordered in advance of service and repair.
  
• Source or place orders for parts required.
  
• Select parts as required for trade and workshop customers.
  
• Preselect parts for workshop customers to aid workshop efficiency.
  
• Process orders (stock warranty & VOR) in accordance with customer requirements.
  
• Check deliveries against all orders log any discrepancies and book parts in and out of stock.
  
• Check parts invoices to ensure all item invoices are accounted for.

Requirements

Benefits