Administrative AssistantCustomer Service Representative - Hal Concepta Zoli

We seek a highly organised and detailoriented Administrative Assistant/Customer Service Representative to join our team. This position is remote so you can work from anywhere with a stable internet connection.

Responsibilities

• Answer customer inquiries through email chat or phone calls in a timely and professional manner
• Resolve customer complaints and issues with a positive attitude
• Process customer orders and ensure accurate and timely shipment
• Manage customer accounts and maintain accurate records
• Provide administrative support to the team as needed including scheduling appointments preparing reports and maintaining databases

Requirements

• Excellent written and verbal communication skills
• Ability to multitask and prioritise tasks effectively
• Proficient in Microsoft Office and other relevant software programs
• Strong attention to detail and organisational skills
• Prior customer service experience preferred

If you are passionate about providing excellent