E-Commerce - Sales and Customer Relations Officer FR UK Market mfd

Are you interested in ecommerce Do you have a passion for working in a fastpaced online retail environment Do you have plenty of ideas on how to improve processes to make life easier for our consumers Are you proactive and handson If you are then we have the perfect opportunity for you!

Our culture:
We are constantly working on expanding both our product offering and the markets we operate in. We are a young company both in origin and workforce. We are an international company that maintains a flat hierarchy within and between the different departments. Innovation is not only a word at iSi: we expect our future colleagues to give us some fresh ideas. This means that there are plenty of opportunities to bring your initiatives to the table. It also means there is a great team spirit since everyone is eager to develop both themselves and the company. Even outside of the office you will never get bored with regular drinks and other team events to participate in.

Tasks

As a customer relations officer you will assist in performing the whole range of activities directly dealing with the customers. A major focus for this position is to promote sales and customer satisfaction. In addition we value initiative as we are always striving to improve processes. You will therefore have the chance to initiate your own projects along the way.

Your tasks:

• Promoting and closing sales in direct interaction with the customers
• Delivering professional highquality service and assistance before and after sales by responding to inquiries from customers by emails calls and effectively handling them with the most appropriate solutions
• Interacting with the different departments to ensure quick resolution of the queries
• Developing and elaborating internal processes and structures

Requirements

• Passion for working within a family business
• Multitasking should be one of your assets
• Eager to meet challenges and quick to assimilate new concepts
• Passion for working in direct interaction with the customers
• You are fluent in English and French
• You live near Darmstadt
• Speaking German is a plus

Benefits

• Full time or part time position
• Regular German lessons in the office
• Free snacks and coffee
• Events: Frequent social events within the company (laser tag bowling BBQs etc.)

If we have aroused your interest and does the above profile match your background Then apply now by sending your application in English (CV and motivation letter) to and you will hear from us as soon as possible.