Front Desk Executive

Overview:

Key Responsibilities:

• Welcome and greet clients and visitors with a positive helpful attitude
• Answer and direct phone calls in a polite and professional manner
• Keep the front desk tidy and presentable with all necessary material
• Provide exceptional customer service by exceeding expectations
• Manage and maintain visitor logs and security protocols
• Assist and support administrative tasks as needed
• Handle and resolve client inquiries and complaints
• Coordinate with other departments to ensure overall client satisfaction
• Manage and distribute incoming and outgoing mail
• Assist with scheduling and organizing meetings and appointments
• Maintain office supply inventory and place orders when necessary
• Ensure compliance with all security and safety procedures
• Contribute to a positive and dynamic working environment
• Assist in adhoc administrative projects as assigned
• Handle sensitive and confidential information with integrity

Required Qualifications:

• High school diploma or equivalent
• Proven experience in a front desk receptionist or customer service role
• Proficient computer skills including Microsoft Office Suite
• Excellent communication and interpersonal abilities
• Strong organizational and multitasking skills
• Ability to remain calm and courteous under pressure
• Attention to detail and problemsolving skills
• Professional and presentable appearance
• Ability to handle sensitive information with confidentiality
• Knowledge of office management and basic bookkeeping
• Familiarity with security and safety protocols
• Strong work ethic and a proactive approach to tasks
• Ability to work independently and as part of a team
• Flexibility to adapt to various tasks and responsibilities
• Availability to work flexible hours if required

communication,customer service,multitasking,organizational skills