ServiceNow Developer

As a member of our Global Infrastructure Technology Process Engineering Team you will:

• Participate and consult in architecture design development implementation of integrations and configuration of our ServiceNow platform.
• Collaborate with various teams and business stakeholders to understand business requirements and propose technical solutions
• Participate in strategic project planning that improves operational efficiency across Global Technology Professional Services and Engineering departments
• Test endtoend solutions to ensure the complete satisfaction of internal and external users including unit functional and regression testing
• Mentor and collaborate with offshore/onsite developers perform code reviews and promote best practices and direction to team members
• Support the development of technical solutions and provide ongoing assistance and consultation to resolve problems to ensure the solutions meet the end users requirements
• Create and update existing technical/configuration documentation

Qualifications

• Bachelors or masters degree preferably in Computer Science or Computer Information Systems OR equivalent experience and/or certifications
• 5 Years as a ServiceNow Developer
• Excellent communication skills (written verbal and presentation) for both a technical and nontechnical audience
• Scripting in various areas (business rules client scripts UI actions ACL UI policies portal pages UI pages)
• Ability to configure flows and workflows
• Demonstrate ability to gather requirements including problem definition requirements elicitation and impact analysis on complex projects spanning multiple stakeholder communities design and implementation specs application configuration workflow configuration UI configuration development of reporting development of requirement integration components and testing and QA; must be able to coach the team through this process
• Ability to thrive in an agile environment with evolving requirements and possess a good understanding of Agile Lean and Scrum principles
• Experience with ServiceNow Automated Test Framework (ATF) to automate and verify applications customizations or configurations
• Ability to be selfdirected and selfmotivated with the ability to work independently
• Ability to be innovative have outsidethebox creativity and present alternative ideas functionally and technically
• Collaborative teamoriented and possess strong interpersonal communication skills