Chesterfield County Technical Support Analyst 4 ONSITE - TWO ROLES

Chesterfield County Technical Support Analyst 4 ONSITE TWO ROLES


*Local Richmond VA candidates due to 100% onsite work requirement
*candidate must work onsite daily in Chesterfield County (Richmond area)
*candidate must be able to lift and distribute hardware this is a physical job

Onsite resource to support users in an enterprise environment including helpdesk and system support activities.

Seeking staff augmentation resources to assist withdeployment of computers using our automated systems for a specific computerrefresh project. Diagnose various problems encountered duringinitial rollout. Completion of various other hardware/software requestsas needed. Other tier 2 helpdesk duties as needed.

An ideal candidate will be able to install and maintain PChardware and software in the county as well as provide technical informationand assistance to staff and customers.

An ideal candidate will have advanced level skill atsupporting Microsoft Windows 10 and higher operating systems; advancedlevelskill at supporting Office 365 a working knowledge of standard networkingservices such as DHCP DNS ACTIVE DIRECTORY and print servers; understandingof basic security principles; ability to support users both onsite andremotely; ability to perform hardware upgrades (disk memory network videoetc.); ability to physically move workstations and monitors; ability to adaptto a constantly changing workload with multiple levels of priority; ability tocomplete assigned projects independently and within a team environment.

Candidate must pass VA CJIS level 4 training and backgroundcheck. County will provide training links.

Required/Desired Skills Skill Required /Desired Amount of Experience Consultant Experience Consultant Last used Strong knowledge of Windows 10/11 operating system and Microsoft Office 365 applications Required 0 Excellent communication skills and ability to interact with endusers at all levels. Required 0 Knowledge of Active Directory Microsoft Endpoint Configuration Manager (SCCM) macOS iOS devices and basic networking concepts is preferred. Required 0 A clean driving record is required as local driving is mandatory. Required 0 Must be able to lift 50 pounds. Required 0 Questions No. Question Consultant Answer Question1 Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment Question2 Please list candidates email address. Question3 In what city/state does your candidate PERMANENTLY reside Question4 Does your candidate agree to interview onsite if requested This is REQUIRED. Question5 Does your candidate agree to work onsite daily This is REQUIRED. Question6 Is the candidate aware this is a physical job lifting loading delivering hardware around the county Question7 How soon after an offer can your candidate start